MEET THE TEAM: Nathan Cassidy

Introducing Nathan Cassidy, Customer Experience Manager
Retail Feb 16, 2026

A little bit about me…

Hi, I’m Nathan Cassidy, Customer Experience Manager at Loomis UK. I’ve previously worked at Loomis — originally joining in 2015, working within ATM operations before moving into the Special Services side of the business. After exploring new opportunities, I was excited to return to Loomis — a company I already knew had a strong reputation in the industry — and I was confident I could excel with the talented team we have in place.

Outside of work, I’m usually found heading out on hikes with my greyhounds or hitting the gym — anything that keeps me active and ready for whatever the day brings.

Q: What attracted you to Loomis?

Having worked at Loomis before, I already knew the company’s solid reputation and the supportive culture that surrounds it. That familiarity — combined with the opportunity to return and take on new responsibilities — made joining the team an exciting next step in my career.

Q: What is it like working at Loomis? What do you enjoy most about your role?

One of the things I enjoy most is that no day is ever the same — there’s always something new happening, and the pace keeps me on my toes. I’m also heavily involved in scene developments, which I find really exciting — being part of change and seeing improvement in action makes the role incredibly rewarding.

Q: One final thought?

Working at Loomis means every day brings something new — and that’s what makes it worthwhile.

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